Customer Profile: A Lot of Mutual Respect: Jahn’s Roofing And Pacific Supply By Sedrick Ghoston — Manager, ps North Highlands
Sacramento’s Bob Jahn started his roofing career at the young age of sixteen when he went to work for Dave Routt, owner of Routt Roofing. Bob wasn’t aware of it at the time but the years he spent working for Dave would serve as the foundation for his own successful roofing business years later. After several years at Routt learning the trade, Bob began to sharpen his skills as a manager over a five-year span at another local roofing outfit.
Confident he had what it took to form his own company, fourteen years ago, Bob launched Jahn’s Roofing. It started as a small operation with his daughter, Tiffany, One truck, one crew, and a capacity of one roof per week. Armed with years of experience and some very sound business principles, Bob has grown his operation significantly. He currently has 15 trucks, four dump trailers, six crews and a capacity of 8-10 roofs per week. He also has included gutter installation and runs four gutter machines.
Tiffany manages the office of two to three staffers and supports payroll and coordination of the six crews, plus a backlog of 45-80 jobs at any given time. This frees bob up to spend time with his strong sales staff. He can also regularly visit job sites all around the Sacramento area to check in with his professional and experienced foremen and their crews to ensure that they are delivering “a good clean job at a fair price.” The experience and talent of his team have allowed Bob to take on some very large jobs including the Colusa Casino Gymnasium and the Roseville Railroad Station. Together they have installed some of the most high-end and complex products we sell that include Stone-Coated Boral Steel, Inspire, Bravo and Tilcor that resulted in some of the most eye-catching roofs In the greater Sacramento Area. These are not traditional asphalt shingle applications and Bob always arranges for the product representative to assist on-site with proper manufacturer installation requirements.
Tony Tiapon, Technical Manager at Tllcor Roofing Systems commented that he is:
“…happy to have Jahn’s Roofing install Tilcor products because “bob runs a very safe operation and his Team’s attention to detail, craftsmanship and professionalism with customers is Second to none.”
Top-Notch Roofing Service
In addition to top-notch service, Jahn’s Roofing holds some very respected designations…They hold the certification as an Owens Corning platinum installer, A CertainTeed shingle master and on BuildZoom they rank in the top 1% of 336,931 California licensed contractors.
About three years ago we were fortunate to have Wayne Tibke, Senior Sales Manager for our pacific supply locations In the Sacramento area bring Jahn’s Roofing over to work with us. I recall Wayne impressing on me the importance of taking care of bob and providing his operation with the best service possible. That is exactly what we did. We have developed strong relationships with all Jazmin Vergara-Barajas, Ryan Jensen, Wayne Tibke, Bob Jahn, Tiffany Enriquez, and Randy Biddle of his awesome foremen, office team and salesmen. Wayne, bob, and I (along With our wives) have attended multiple functions together and strengthened our relationships. This partnership is a result of great people and mutual respect and Has developed way beyond business relationships to personal friendships.
It is a pleasure to have Jahn’s roofing as a customer, but they feel more like an extension of our team. We work together to keep their operations running smoothly by providing them with the service they need in order to be successful. It’s a blast to attend the company’s annual fishing trip out of Berkeley Marina where Bob takes his team out to celebrate another successful year. Bob appreciates his team and treats his customers like gold. He gives back to the community by donating to chip for kids, donating turkeys for Thanksgiving and Toys for Tots. Bob is an all-around great man to know and a pleasure to work with. He runs a fantastic operation that | am proud to serve.
Contact our team for a free quote on roofing services, whether it’s roofing repair, new roof installation or assistance with choosing the best materials for your next roofing project, Bob Jahn’s is here to help you make it happen.